Resolved: Users on Brown Google Apps domain unable to login to Google Apps accounts

April 17th, 2012 by Bernadette A. McHugh

UPDATE:  From Google Apps Status Dashboard – The problem with Google Mail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.

ORIGINAL POST BELOW:

We have been receiving reports from some users unable to login to their Google Apps accounts and their personal Gmail accounts.  Google has just become aware of the issue and has begun investigating.

Functionality that may be impacted by this problem includes:  Brown Google Apps accounts and personal Gmail accounts.

We will be posting all updates, including the resolution of the problem, on the Help Desk blog at http://blogs.brown.edu/cis – please check the blog regularly for updates.

If you experience problems other than the ones mentioned above, or problems with another service, please report them to the Help Desk at (401) 863-4357.  We apologize for any inconvenience this may cause.

Thank you for your patience,
Computing & Information Services

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