RESOLVED – CIS Service Alert: Kronos

November 29th, 2012 by Jennifer Lynn Germano

UPDATE: 11/29 4:40 pm - RESOLVED

ORIGINAL POST:  We are aware of a problem with Kronos and that we are aware of the clock time ahead by 4 hours and we’re working on resolving the problem. Functionality that may be impacted by this problem includes:
ability to verify punches on the web (clocks will still be sending punches to the database).

Posted in Outages & Alerts | No Comments »

  • RSS Outages & Alerts
    • Google+ Hangouts Error Message May 24, 2013
      When using Google+ with your Brown account, you may see an error message stating that you are unable to sign in to Hangouts because Brown has not enabled the service. This is related to an issue specific to the Brown domain. Until this is resolved, you can still use Hangouts from calendar events and from […]
    • Problem with using Remedy Ticketing System (desktop client) May 15, 2013
      UPDATE May 21st, 2013 9:55 am: Working with the vendor, we are continuing to make configuration changes that we expect will lead to a resolution of the slow performance issues.  We are hopeful that changes made yesterday will be sufficient, but are monitoring the service, and will make additional changes as needed. Thank you for your […]
    • RESOLVED: Google Drive Down May 10, 2013
      RESOLVED: 5/10/13 3:12 PM The problem with Google Drive should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better. ORIGINAL POST: 5/10/13 3:00 PM We’re investigating […]
    • RESOLVED: Department File Services (DFS) slowness and/or access issues May 10, 2013
      RESOLVED May 10th, 2013 3:28 PM: This issue has been resolved. Thank you for your patience. ORIGINAL POST May 10th, 2013 2:08 PM: We are aware of a problem with Department File Services and are working to identify and resolve the issue. Functionality that may be impacted by this problem includes: access to Department File Services […]
    • RESOLVED: Problem with Web Server (www.brown.edu) May 8, 2013
      RESOLVED 5/8/2013 12:57pm: This issue has been resolved. Thank you for your patience. ORIGINAL POST 5/8/2013  11:56am: We are aware of a problem with Web Server (www.brown.edu) and are working to identify and resolve the issue. Functionality that may be impacted by this problem includes: access to some Brown web content including the main Brown website […]