Intermittent Internet Service

December 6th, 2012 by dmbello@brown.edu

RESOLVED: 12/6/2012  12:50pm

The issue with the intermittent internet service  has been resolved. Sorry for any inconvenience that this may have caused.

Thank You,

Computing and Information Services

 

UPDATE:12/06/2012  12:21pm

We are aware of a problem with Brown’s Internet Service Provider (OSHEAN) and are working to identify and resolve the issue.  Functionality that may be impacted by this problem includes: intermittent use of Brown’s internet service .

We will be posting all updates, including the resolution of the problem, on the CIS blog at http://blogs.brown.edu/cis – please check the blog regularly for updates.

If you experience problems other than the ones mentioned above, or problems with another service, please report them to the Help Desk at (401) 863-4357.  We apologize for any inconvenience this may cause.

Thank you for your patience,
Computing and Information Services

12/6/2012

We are aware of a campus wide network issue and are working to resolve this issue . We will update the blog with information as it is provided to us. Sorry for any inconvenience this may cause. Thank you.

CIS Help Desk

Posted in Outages & Alerts | No Comments »

  • RSS Outages & Alerts
    • Problem with using Remedy Ticketing System (desktop client) May 15, 2013
      May 15th, 2013 9:50 am We are aware of a problem with Remedy Ticketing System and are working to identify and resolve the issue.  Functionality that may be impacted by this problem includes: use of Remedy for making requests and reporting problems for information technology applications and systems. We will be posting all updates, including […]
    • RESOLVED: Google Drive Down May 10, 2013
      RESOLVED: 5/10/13 3:12 PM The problem with Google Drive should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better. ORIGINAL POST: 5/10/13 3:00 PM We’re investigating […]
    • RESOLVED: Department File Services (DFS) slowness and/or access issues May 10, 2013
      RESOLVED May 10th, 2013 3:28 PM: This issue has been resolved. Thank you for your patience. ORIGINAL POST May 10th, 2013 2:08 PM: We are aware of a problem with Department File Services and are working to identify and resolve the issue. Functionality that may be impacted by this problem includes: access to Department File Services […]
    • RESOLVED: Problem with Web Server (www.brown.edu) May 8, 2013
      RESOLVED 5/8/2013 12:57pm: This issue has been resolved. Thank you for your patience. ORIGINAL POST 5/8/2013  11:56am: We are aware of a problem with Web Server (www.brown.edu) and are working to identify and resolve the issue. Functionality that may be impacted by this problem includes: access to some Brown web content including the main Brown website […]
    • Phishing Alert: Data Outdated May 3, 2013
      Multiple reports of a suspicious email from “Brown Announcement” with the subject line of “Data Outdated” are coming in to the Help Desk. Like many similar emails, this is phishing pure and simple.  If you received a copy, report it as phishing then delete it. Click on the down arrow to the right of the […]