Macs in the computing clusters

January 3rd, 2013 by Richard A. Lawson

We are aware of a problem affecting login to the Mac computing clusters located in the Rock, SciLi, and CIT.  We expect to have login working to many of the machines tomorrow, with a full service restoration by Monday.

Windows machines in the computing clusters are unaffected and are available for use.

Posted in Outages & Alerts | No Comments »

  • RSS Outages & Alerts
    • Problem with using Remedy Ticketing System (desktop client) May 15, 2013
      May 15th, 2013 9:50 am We are aware of a problem with Remedy Ticketing System and are working to identify and resolve the issue.  Functionality that may be impacted by this problem includes: use of Remedy for making requests and reporting problems for information technology applications and systems. We will be posting all updates, including […]
    • RESOLVED: Google Drive Down May 10, 2013
      RESOLVED: 5/10/13 3:12 PM The problem with Google Drive should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better. ORIGINAL POST: 5/10/13 3:00 PM We’re investigating […]
    • RESOLVED: Department File Services (DFS) slowness and/or access issues May 10, 2013
      RESOLVED May 10th, 2013 3:28 PM: This issue has been resolved. Thank you for your patience. ORIGINAL POST May 10th, 2013 2:08 PM: We are aware of a problem with Department File Services and are working to identify and resolve the issue. Functionality that may be impacted by this problem includes: access to Department File Services […]
    • RESOLVED: Problem with Web Server (www.brown.edu) May 8, 2013
      RESOLVED 5/8/2013 12:57pm: This issue has been resolved. Thank you for your patience. ORIGINAL POST 5/8/2013  11:56am: We are aware of a problem with Web Server (www.brown.edu) and are working to identify and resolve the issue. Functionality that may be impacted by this problem includes: access to some Brown web content including the main Brown website […]
    • Phishing Alert: Data Outdated May 3, 2013
      Multiple reports of a suspicious email from “Brown Announcement” with the subject line of “Data Outdated” are coming in to the Help Desk. Like many similar emails, this is phishing pure and simple.  If you received a copy, report it as phishing then delete it. Click on the down arrow to the right of the […]