RESOLVED: Google Drive Issues

3/18/2013   – 12:35am RESOLVED

The problem with Google Drive should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better. If you are still experiencing an issue, please contact us via the Google Help Center.

3/18/2013   – 11:55am

Google Drive service has already been restored for some users, and we expect a resolution for all users within the next 1 hours. Please note this time frame is an estimate and may change.

3/18/2013   – 11:10am

We’re aware of a problem with Google Drive affecting a significant subset of users. The affected users are unable to access Google Drive. Google will provide an update by 3/18/13 12:10 PM detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.

We will be posting all updates, including the resolution of the problem, on the CIS blog at http://blogs.brown.edu/cis – please check the blog regularly for updates.

If you experience problems other than the ones mentioned above, or problems with another service, please report them to the Help Desk at (401) 863-4357. We apologize for any inconvenience this may cause.

Thank you for your patience,
Computing and Information Services

3/18/13 10:17 AM; We’re investigating reports of an issue with Google Drive. We will provide more information shortly.

If you experience problems other than the ones mentioned above, or problems with another service, please report them to the Help Desk at (401) 863-4357.  We apologize for any inconvenience this may cause.

Thank you for your patience,
Computing and Information Services

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