RESOLVED CIS Service Alert: Electronic Services for Some Brown Customers

RESOLVED 4/28/2013:

As of now, the problem which impacted a small number of Brown Customers accessing Gmail and Electronic Services has been resolved and impacted accounts should be fully functional.

If you continue to experience problems with this service, please report them to the Help Desk at (401) 863-4357.

Thank you for your patience,
Computing and Information Services

 

ORIGINAL 4/27/2013 9:57 AM:

We are aware of a problem with access to Brown Gmail or Brown Electronic Services which is affecting a small number of Brown Customers. Please note that we are working to identify and resolve the issue. Functionality that may be impacted by this problem includes: access to Brown Gmail or Brown Electronic Services for a limited number of customers.

We will be posting all updates, including the resolution of the problem, on the CIS blog at http://blogs.brown.edu/cis – please check the blog regularly for updates.

If you experience problems other than the ones mentioned above, or problems with another service, please report them to the Help Desk at (401) 863-4357. We apologize for any inconvenience this may cause.

Thank you for your patience,
Computing and Information Services

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