Echo/Wowza down

RESOLVED:  6/25/2013   12:10 PM

The  Lecture Capture Echo 360 & Wowza Streaming issue has been resolved. Sorry for any inconvenience this may have caused.

Computing and Information Services

 

We are aware of a problem with Lecture Capture Echo 360 & Wowza Streaming, and are working to identify and resolve the issue.  Functionality that may be impacted by this problem includes: instructor recording of lecture audio, video and/or PowerPoint or other computer program display outputs, and streaming of audio/video content.

We will be posting all updates, including the resolution of the problem, on the CIS blog at http://blogs.brown.edu/cis - please check the blog regularly for updates.

If you experience problems other than the ones mentioned above, or problems with another service, please report them to the Help Desk at (401) 863-4357.  We apologize for any inconvenience this may cause.

Thank you for your patience,
Computing and Information Services

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