Another variant on the common phishing theme of exceeding your mailbox quota has been reported. This one prompts readers to “updrade” their accounts by filling out a Google form that is linked from the email.
Phishing email links to Google form
February 21st, 2012 by pfalcon@brown.edu
Dropbox is currently down
February 20th, 2012 by jasdeep b.
dropbox.brown.edu is currently inaccessible. We will update this post once the issue has been resolved. We apologize for any inconvenience.
dropbox.brown.edu is now accessible. Thank you for your patience.
Banner ODS in Cognos Reporting is down for the next hour
February 20th, 2012 by Bernadette A. McHugh
Due to an unforeseen maintenance, Banner ODS in Cognos Reporting will be unavailable for the next hour, starting at 8:00AM today. The service will be restored later this morning. If you experience problems after the time mentioned above, please report them to the Help Desk at (401) 863-4357. We apologize for any inconvenience this may cause.
VFNow service is down
February 15th, 2012 by jasdeep b.
Currently, full feature streaming service with Haivision/VFNow is down and no videos will play. We are working with the vendor to resolve the issue, and will update this post when service is restored. Thank you for your patience.
The server has been rebooted and movies are streaming again.
Changes to www.brown.edu/Library directory
February 8th, 2012 by Chris Grossi
Due to an urgent security need, changes were made to the www.brown.edu/Library directory. This is a separate directory from the University Library website.
As a result, functional changes to Brown sites in the /Library directory are possible, but widespread issues with the Brown web environment are not expected. CIS will soon reach out to the web owners in the /Library directory to more fully explain the change that has been made.
MyCourses issue
February 6th, 2012 by dmbello@brown.edu
You may receive a ”broken pipe” error message when attempting to upload files in MyCourses.
CIS is working to resolve this issue. We will post an update as soon as the issue is resolved. Thank you for your patience.
MyCourses has been fixed and back to normal operation. We apologize for any inconvenience that this has caused.
MyCourses Maintenance requiring a brief outage
February 3rd, 2012 by dmbello@brown.edu
Due to an unforeseen maintenance, MyCourses will be unavailable for approximately 15 minutes, starting at 1:50PM today, Friday, Feb. 3rd. We will be posting all updates, including the resolution of the problem, on the Help Desk blog at http://blogs.brown.edu/cis – please check the blog regularly for updates. If you experience problems after the time mentioned above, please report them to the Help Desk at (401) 863-4357. We apologize for any inconvenience this may cause.
The update is now completed. The application is now up and running.
Thank you for your patience,
Computing and Information Services
Canvas service restored
February 1st, 2012 by Chris Grossi
Through investigation and troubleshooting with our vendor, all Canvas services have now been restored. We do not expect the problem to return, but we will continue to monitor the service throughout the evening.
Canvas access issues
February 1st, 2012 by Bernadette A. McHugh
We are aware of a problem with Canvas and are working with the vendor to identify and resolve the issue. Canvas is currently inaccessible.
We will be posting updates, including the resolution of the problem, here on the Help Desk blog as soon as we have information. Please check the blog regularly for updates.
If you experience problems other than the ones mentioned above, or problems with another service, please report them to the Help Desk at (401) 863-4357. We apologize for any inconvenience this may cause.
Thank you for your patience,
Computing and Information Services
Problem with www.brown.edu and associated websites
January 30th, 2012 by Chris Grossi
The www.brown.edu server and associated web pages were intermittently accessible between 5:05 and 5:20PM today. CIS’ systems teams responded to the problem, and have resolved the underlying issue. We will be continuing to monitor the service through the evening.
Outages & Alerts- Phishing email links to Google form February 21, 2012Another variant on the common phishing theme of exceeding your mailbox quota has been reported. This one prompts readers to “updrade” their accounts by filling out a Google form that is linked from the email. Like similar emails, if it smells “phishy”, it probably is! Don’t be fooled to click on the link. Instead, report […]
- Dropbox is currently down February 20, 2012dropbox.brown.edu is currently inaccessible. We will update this post once the issue has been resolved. We apologize for any inconvenience. dropbox.brown.edu is now accessible. Thank you for your patience. […]
- Banner ODS in Cognos Reporting is down for the next hour February 20, 2012Due to an unforeseen maintenance, Banner ODS in Cognos Reporting will be unavailable for the next hour, starting at 8:00AM today. The service will be restored later this morning. If you experience problems after the time mentioned above, please report them to the Help Desk at (401) 863-4357. We apologize for any inconvenience this may cause. […]
- VFNow service is down February 15, 2012Currently, full feature streaming service with Haivision/VFNow is down and no videos will play. We are working with the vendor to resolve the issue, and will update this post when service is restored. Thank you for your patience. The server has been rebooted and movies are streaming again. […]
- Changes to www.brown.edu/Library directory February 8, 2012Due to an urgent security need, changes were made to the www.brown.edu/Library directory. This is a separate directory from the University Library website. As a result, functional changes to Brown sites in the /Library directory are possible, but widespread issues with the Brown web environment are not expected. CIS will soon reach out to the […]
- Phishing email links to Google form February 21, 2012