The semester has come to an end, and the university celebrated its 244th commencement last weekend. Now is the time for graduates to reflect back on their four years here on College Hill, and for me to look back on the ISG mission since our last newsletter.
CISO Memo: A Busy Spring
May 31st, 2012 by djsherry
Take It Up a Notch or Two!
May 31st, 2012 by pfalcon
Business applications like Workday and Banner give you greater access to personal information than ever before. Is your password strong enough to safeguard it?
To protect you and the University, starting this fall Brown will require that all network passwords contain a minimum of ten characters, include a symbol, and be changed annually.
How to Have a Safe & Secure Summer
May 31st, 2012 by pfalcon
Some tips from ISG about keeping safe and secure when you’re out and about this summer.
Be smart about that phone
If you’re like a growing number of people, you have a smartphone that goes everywhere you do, and when you travel, you carry it in pocket or purse along with other essentials such as your drivers license and/or passport. Unfortunately, if you’re also like a lot of people, chances are good that you’ll lose that phone.
Phishing Good News / Bad News
May 31st, 2012 by pfalcon
There’s 
good news and bad news about phishing.
First the bad news. ISG and the Help Desk have received numerous reports from the community of phishy emails this past semester. While that means that the unrelenting phishing flow has not dried up, the good news is, this also indicates you’re getting wise to the wiles of the scam artists.
Identity Finder & SEE Update
May 31st, 2012 by pfalcon
Here’s an update on two ISG-recommended products that were introduced to the campus community this past semester: Identity Finder and Symantec Endpoint Encryption.
PBI & Online Training
May 31st, 2012 by pfalcon
In the last edition of Secure IT!, we announced that registration for the Protecting Brown’s Information class had moved from the Training.brown.edu site to LearningPoint (LP). Since January we have also moved the online materials to LP.
Securing Your Mobile Device Apps
May 31st, 2012 by pfalcon
Mobile devices have become one of the primary tools we use in both our personal and professional lives. One of the things that makes mobile devices so powerful is that there are thousands of apps we can select from and use.
However, with the tremendous power and flexibility of apps come a number of risks you must be aware of. In this newsletter we cover the dangers of mobile device apps and how you can install, use, and maintain them securely.
Keeping It Legal (& Safe)
May 31st, 2012 by pfalcon
In 1998 the Digital Millennium Copyright Act (DMCA) was signed into law to address some of the complexities that digital transmission of works added to existing Copyright Law. Ten years later, the Higher Education Opportunity Act (HEOA) also became law, amending the Higher Education Act of 1965 and supplementing the DMCA.
Laptop Registration
May 31st, 2012 by pfalcon
The Department of Public Safety participates in the program Operation Identification, a nationally recognized property identification program open to all members of the Brown University community.
Whadda You Know?
May 31st, 2012 by pfalcon
After reading the newsletter, take this short quiz (only 5 questions) to see what you learned. All answers can be found in the articles. Those scoring 100% will be entered in a raffle for a Bookstore gift certificate. Deadline for submissions is June 8th at noon, with the drawing later that day. One entry per person please.
Though the quiz is now closed for entries, feel free to give it a try and see how you do: SecureIT quiz
Outages & Alerts- Problem with using Remedy Ticketing System (desktop client) May 15, 2013UPDATE May 21st, 2013 9:55 am: Working with the vendor, we are continuing to make configuration changes that we expect will lead to a resolution of the slow performance issues. We are hopeful that changes made yesterday will be sufficient, but are monitoring the service, and will make additional changes as needed. Thank you for your […]
- RESOLVED: Google Drive Down May 10, 2013RESOLVED: 5/10/13 3:12 PM The problem with Google Drive should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better. ORIGINAL POST: 5/10/13 3:00 PM We’re investigating […]
- RESOLVED: Department File Services (DFS) slowness and/or access issues May 10, 2013RESOLVED May 10th, 2013 3:28 PM: This issue has been resolved. Thank you for your patience. ORIGINAL POST May 10th, 2013 2:08 PM: We are aware of a problem with Department File Services and are working to identify and resolve the issue. Functionality that may be impacted by this problem includes: access to Department File Services […]
- RESOLVED: Problem with Web Server (www.brown.edu) May 8, 2013RESOLVED 5/8/2013 12:57pm: This issue has been resolved. Thank you for your patience. ORIGINAL POST 5/8/2013 11:56am: We are aware of a problem with Web Server (www.brown.edu) and are working to identify and resolve the issue. Functionality that may be impacted by this problem includes: access to some Brown web content including the main Brown website […]
- Phishing Alert: Data Outdated May 3, 2013Multiple reports of a suspicious email from “Brown Announcement” with the subject line of “Data Outdated” are coming in to the Help Desk. Like many similar emails, this is phishing pure and simple. If you received a copy, report it as phishing then delete it. Click on the down arrow to the right of the […]
- Problem with using Remedy Ticketing System (desktop client) May 15, 2013