Use of VFNow and IPTV on a Mac requires Java update

UPDATE: 2-4-2013 4:50 p.m
MAC OS 10.6.8: a regular Software Update will fix the issue.
MAC OS Lion and higher: the workaround from the week-end works.
VIP: VFNOW and IPTV don’t work with Chrome!
Java 7 and Chrome on Mac OS X

Chrome does not support Java 7 on the Mac platform. 
A 64-bit browser (Safari or Firefox, for example) is required to run Java 7 on Mac OS X. 32-bit browsers such as Chrome do not support Java 7 on the Mac platform.

Today, CIS learned of security changes made by Apple that affect the use of Java, a technology that is the basis for several of our services.  Apple has blocked worldwide use of Java 6 and Java 7 on all Mac computers until security updates are installed.

The security issue is currently affecting the use of some CIS video streaming services – most importantly, VFNow Online Movies and IPTV.  If you use a Mac and need access to these services, a Java update will be required.

Unfortunately, Java updates are not yet available for all Mac operating systems.  Newer Macs should be able to update, but Macs running the older OS X.6 operating system are currently unable to use Java.

To summarize the changes Apple has made:

  • In order for Java to function, Java 7 must be updated to the version that was released on February 1 (version 1.7u13)
  • Java 6 is currently disabled in all environments, as a Java 6 patch is not yet available.   Therefore, no versions of Java are functional for Mac OS X.6.  This operating system cannot run Java 7.

To update your Java, please follow instructions at

If you need to update from Java 6 to Java 7, please see instructions at

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Though Windows computer also require Java updates, the Java plugin has not been disabled by the operating system.  If your operating system is not compatible with the Java update, the Windows machines in the CIS computing clusters are available for your use for viewing videos.

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