[email protected]: News & Resources

Jeanne Spinosa

• Phone training available for the new Cisco phone system

Chris Grossi

• Mathematica – Late for renewal, but continuing work on licensing. Currently in the grace period, but expect renewal by Friday.
• Dell continues to be issues for the University
  • Still working with Jason to get things fixed
  • Pro Support Plus is included, but requires a custom quote
  • Property of Brown University label not always being applied, attempting to rectify
• Desktop Management Working Group –
  • Drive Mapping Conversation this Friday
    • H: (home)
    • S: (shared – DFS)
    • Q: (classes)
  • Making progress with PXE boot. The following Tuesday DMWG meeting should have a demo.
  • Encryption – Working on key retrieval updates
    • Machines coming out of OSD are ready for encryption
  • RemoteApps – On track to offer to to everyone for the fall
  • Project landing for Papercut and RICOH at South Street Landing with possibility of expansion

Mike Connetta

• Cannon fleet transition – from Graphic Services to CIS
  • Billing will be changing, details still being worked out
  • NECS is still the acting company for service
  • Price will not be changing
  • CIS will be providing Canon printer/copier recommendations
  • [email protected]

Ron Dunleavy

• Tech Updates
  • Zoom web conferencing – coming down the pike (instead of WebEx)
    • More stable and easier to use
  • Personalized classroom experience
    • Occupancy sensor in rooms and auto detect for projectors and screens.
    • Room will automatically shut down without signal detection after a certain period of time
    • Tweaking GUI for touch panels to simplify the experience
      • 85 Waterman 015 (check room schedule in 25Live and test during open block)
      • Also upgraded 2 BioMed rooms
        • Laser Projector
          • Instant on and off
          • 20,000 hour lifespan (vs. 2000 hours for lamp)
          • Quiet
  • Panopto/lecture capture added to some event spaces
  • Lost 19 classrooms from Wilson Hall
    • New swing spaces are being provided with repurposed equipment
  • Services that Media Services offers
    • A/V Consultations
      • Quotes to installation
    • Event Planning
      • 10 day minimum requested
      • Flat labor rate of $85/hour of technician
      • Free technician setup provided
    • Production
      • Flat rate for video recording
    • Ambient Sound and Shanix are preferred vendors
      • Local with quick response