Library Services during Fall 2020
The Library is thrilled to welcome students into our large study spaces for independent work during the Fall 2020 semester. Staff onsite will be primarily engaged in helping to keep our study spaces safe and healthy. They will not be providing in-person library services.
We are continuing to provide a robust slate of online services, detailed below. If you have any questions, you can email firstname.lastname@example.org (general) or email@example.com (special collections). You can also chat with a Library expert through the Ask a Librarian service. Many other services, resources, and updates can be found at library.brown.edu and here on our news blog.
Requesting Physical Materials
The Library is pleased to announce an expansion of circulation services. Materials requested will be available for pickup any time the Library is open. It is no longer necessary to make a reservation for pickup. (Reservations to study in the Library are still required.)
Current Brown faculty/instructors and students may request up to ten (10) items per week from our collections, including physical books. Materials held at the Rockefeller Library, the Library Annex, the Sciences Library, and Orwig Music Library should be requested directly through Josiah, the Library’s online catalog and picked up in the Rockefeller Library lobby. Library staff will retrieve the items and email the requestor with instructions for pickup when the items are ready. Pickup for ALL items will take place in front of the Rockefeller Library.
Contactless Pickup — Available without Reservation during Open Hours
Materials requested for pickup will be placed in bags on carts and quarantined, untouched, for a minimum of 72 hours. The most current research tells us that 72 hours (three days) of quarantine is safe for circulating library materials.
You will be notified with the date the material will be available. Once available, the requested materials will be pre-checked out to you and placed in bins arranged by last name in the Rockefeller Library lobby. You may retrieve this material any time the Library is open — no reservation required.
Please do not clean or disinfect library materials. It would likely damage the item(s) and is not necessary given the precautions Library staff are taking.
Requesting Special Collections
The John Hay Library will digitize special collections material for research and teaching needs. Requests from current Brown faculty and graduate students will be prioritized. Other requests will be fulfilled as time allows. This service is limited to members of the Brown community. To make a request, email firstname.lastname@example.org or fill out the request form.
Brown University graduate and undergraduate students and faculty: the Special Collections Reading Room opened on an appointment-only basis on September 23, 2020, Wednesday and Thursday from 1 p.m. to 4 p.m. Appointments must be made at least one week (5 business days) in advance so that staff can adequately prepare materials.
Requesting Course Reserves and Course Packs
Faculty members should continue to use Online Course Reserves Access (OCRA) to request materials for course reserves and course packs. Once received, the Library will make the reserves available to students through the course site in Canvas.
If you are using a course pack from a previous semester, the Library will make the content available in Canvas and/or OCRA. Email email@example.com to initiate this process.
Interlibrary Loan (ILL)
Interlibrary Loan (ILL) for physical materials will not resume until a later phase, and (by agreement with our Ivy-plus partners) no earlier than September 1. We will continue to accept and fill ILL requests for articles and book chapters that are available electronically, which will be sent to patrons via email. We will also continue searching for electronic versions of requested books.
Expanded Access to Digital Content and Services
As a response to the global COVID-19 pandemic, many of the Library’s content providers have expanded Brown’s access to digital content in order to support online research, learning, and teaching. In addition to the 2 million+ digital books and journals available through the Library’s subscriptions, we are excited to share many additional resources from our partners.
How Long Will Requests Take?
All requests may take up to seven days. Quarantine protocols for handling physical materials will make requests for rush or expedited delivery less feasible for the time being.
Faculty and Student Support
We are providing online services, including research consultations and instruction. Subject librarians can be reached by email and on chat, which is staffed Monday through Friday from 8 a.m. to 10 p.m. Not sure who to ask? Email most questions to firstname.lastname@example.org and email questions about special collections to email@example.com.
Returning Physical Material
Please return physical materials to the Rockefeller Library, through the book return drop located to the left of the front doors.
You can keep the items in your possession until you are able to return to campus. This includes items obtained through Borrow Direct, easyBorrow, and ILLiad. Fines and late fees will be waived.
To protect the safety of staff and patrons, we are operating at minimum staffing levels with modified workflows to allow for social distancing and quarantine of materials. We will add staff and increase service levels as public health guidance allows.