Category Archives: Library Surveys

Library Stats Quest Week – Spring 2023

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students in Willis Reading Room, John Hay Library

Please tell your Brown University Library about your on-site experience during the week of April 3-9, 2023 — Library Stats Quest Week!

Did you know that nearly 20,000 users visit the libraries in-person every week? 

We want to know if the experiences you’re having are meeting your needs. After each visit this week to a library location — Rockefeller, Sciences, Orwig Music, and John Hay Library — please take a few seconds to answer a very brief survey about your experience. Your input will help us better understand why you use the Library and how we can improve our services. 

We’ll also be taking a closer look at how people are using the spaces within the libraries. Library staff will do periodic headcounts in various types of spaces throughout the week. 

We strive to make every visit for every patron one in which you feel welcome, respected, and supported. This is your Library. You belong here. Your feedback is essential.

Thank you!

Food & Feedback Forums

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Tell us what you think!

students working at a library table

The Brown University Library is hosting two Food & Feedback Forum sessions. Enjoy pizza and snacks and give us your feedback on the Library’s physical spaces.

  • Monday, March 6 at 7 to 8 p.m. in the Rockefeller Library, Digital Scholarship Lab (Room 137)
  • Wednesday, March 8 at 2 to 3 p.m. in the Sciences Library, Friedman Center (Level A)

During recent Library surveys, students commented on a variety of aspects concerning the Library’s spaces. We’d love to hear more — come and share your views in depth. Tell us what works, what doesn’t work, and what could be improved about library spaces.

This is your Library. We’d love to hear from you!

Library Stats Quest Week 11/10 – 11/16

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Please tell your Brown University Library about your on-site experience during the week of November 10-16, 2022 — Library Stats Quest Week!

Did you know that nearly 20,000 users visit the libraries in-person every week? And that Library staff answer more than 3,200 questions each semester from students and faculty doing research?

We want to know if the experiences you’re having are meeting your needs. After each visit this week to a library location — Rockefeller, Sciences, Orwig Music, and John Hay Library — please take a few seconds to answer a very brief survey about your experience. Your input will help us better understand why you use the Library and how we can improve our services. 

We’ll also be taking a closer look at how people are using the spaces within the libraries. Library staff will do periodic head-counts in various types of spaces throughout the week. And we’ll be following up on a random number of chats and reference consultations asking people about their experiences.

We strive to make every visit for every patron one in which you feel welcome, respected, and supported. This is your Library. You belong here. Your feedback is essential.

Thank you!

Library Stats Quest Week

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Bruno reading in library

Please tell your Brown University Library about your on-site experience during the week of April 3 – 9, 2022 — Library Stats Quest Week!

Did you know that nearly 20,000 users visit the libraries in-person every week? 

We want to know if the experiences you’re having are meeting your needs. After each visit this week to a library location — Rockefeller, Sciences, Orwig Music, and John Hay Library — please take a few seconds to answer a very brief survey about your experience. Your input will help us better understand why you use the Library and how we can improve our services. 

We’ll also be taking a closer look at how people are using the spaces within the libraries. Library staff will do periodic headcounts in various types of spaces throughout the week.

We strive to make every visit for every patron one in which you feel welcome, respected, and supported. This is your Library. You belong here. Your feedback is essential.

Thank you!

Library Website Redesign – Tell us what you think!

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A new library website is available at: http://dl.lib.brown.edu/libweb/

The Library website redesign process began with an accessibility review and usability testing of the old site. Test results and focus group feedback is available at: http://dl.lib.brown.edu/libweb/redesign

The old site will continue to be available ar http://www.brown.edu/Facilities/University_Library/index2.html during the Spring semester. We will continue to do usability testing and run focus groups throughout Spring semester as we work toward the completion of this redesign process.

Please send comments to [email protected] or complete our feedback form at: http://dl.lib.brown.edu/libweb/forms/feedback.php

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Data & Government Information – Tell us what you need

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Hi, I’m Tom Stieve, the Library’ new Social Sciences Data Librarian. I am responsible for Government Information and the Library’s numeric and spatial data for the Social Sciences. In order to better assist you in your studies and research, I need to have a better idea about what you need and want from these resources.
Please help us build up the best possible resources for all of your social sciences data, statistics, GIS, and government information needs by filling out this feedback form — http://dl.lib.brown.edu/surveys/stieve.html. The survey should take only about 10 minutes.
For further information contact: [email protected]

LibQual+ Survey

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From April 4-27, 2005, the Brown University Library is conducting a web-based survey of faculty and students
to measure the quality of the Library’s service. LibQUAL+ is part of a suite of services offered by the Association of Research Libraries (ARL) to help libraries assess and improve services to users. The survey itself is based on the SERVQUAL instrument, a popular tool for assessing service quality in the private sector, and was modified for the library setting through extensive research conducted at the Texas A&M University Libraries (supported in part by a three-year grant from the U.S. Department of Education’s Fund for the Improvement of Post-Secondary Education). A total of 234 institutions, including some of the largest research libraries in North America, are participating in the spring 2005 LibQUAL+ survey.
On April 4, email messages were sent to all teaching faculty, all graduate and medical students, and all undergraduate students, inviting them to partici pate in the LibQUAL+ survey. This email included a link to the survey form on the web. More information about the LibQUAL+ survey is available at the LibQUAL+ web site from the Association of Research Libraries.
For further information contact Raynna Bowlby in the Office of the University Librarian at [email protected].