Announcement | Library Services during COVID-19 Building Closures

stack of books

Library Services during COVID-19 Building Closures

Though the Brown University Library buildings remain closed, online services are available at rock@brown.edu, hay@brown.edu, and library.brown.edu.

In addition, the Library began phase one of a scaled return to in-person academic support on Monday, June 29 with a small number of staff members onsite to:

  • Scan materials for Fall 2020 courses
  • Retrieve books for contactless pickup

Requesting Physical Materials

Current Brown faculty/instructors and students may request up to ten (10) items per week from our collections, including physical books. Materials available at the Rockefeller Library, the Library Annex, the Sciences Library, and Orwig Music Library should be requested directly through Josiah, the Library’s online catalog. Library staff will retrieve the items and email the requestor with instructions for pickup when the items are ready. Pickup for ALL items will take place in front of the Rockefeller Library. 

Contactless Pickup

Materials requested for pickup will be placed in bags on carts and quarantined, untouched, for a minimum of 96 hours. Please do not clean or disinfect library materials. It would likely damage the item(s) and is not necessary given the precautions Library staff are taking. The most current research tells us that 96 hours (four days) of quarantine is safe for circulating library materials.

Requesting Special Collections

The John Hay Library will digitize special collections material for research and teaching needs. Requests from current Brown faculty and graduate students will be prioritized. Other requests will be fulfilled as time allows. This service is limited to members of the Brown community. To make a request, email hay@brown.edu or fill out the request form

Requesting Course Reserves and Course Packs

Faculty members should continue to use Online Course Reserves Access (OCRA) to request materials for course reserves and course packs. Once received, the Library will make the reserves available to students through the course site in Canvas. 

If you are using a course pack from a previous semester, the Library will make the content available in Canvas and/or OCRA. Email rock@brown.edu to initiate this process. 

Interlibrary Loan (ILL)

Interlibrary Loan (ILL) for physical materials will not resume until a later phase, and (by agreement with our Ivy-plus partners) no earlier than September 1. We will continue to accept and fill ILL requests for articles and book chapters that are available electronically, which will be sent to patrons via email. We will also continue searching for electronic versions of requested books. 

Requests for Digital Material

Contact us at the following email addresses to request items, ask research questions, and connect with a Library expert:

Expanded Access to Digital Content and Services

As a response to the global COVID-19 pandemic, many of the Library’s content providers have expanded Brown’s access to digital content in order to support online research, learning, and teaching. In addition to the 2 million+ digital books and journals available through the Library’s subscriptions, we are excited to share many additional resources from our partners.

How Long Will Requests Take?

All requests may take up to seven days. Quarantine protocols for handling physical materials will make requests for rush or expedited delivery less feasible for the time being.

Faculty and Student Support

We are providing online services, including research consultations and instruction. Subject librarians can be reached by email and on chat, which is staffed Monday through Friday from 8 a.m. to 10 p.m. Not sure who to ask? Email most questions to rock@brown.edu and email questions about special collections to hay@brown.edu.

Additional resources:

Returning Physical Material

Please return physical materials to the Rockefeller Library, through the book return drop located to the left of the front doors.

You can keep the items in your possession until you are able to return to campus. This includes items obtained through Borrow Direct, easyBorrow, and ILLiad. Fines and late fees will be waived.

Safe Staffing

To protect the safety of staff and patrons, we are operating at minimum staffing levels with modified workflows to allow for social distancing and quarantine of materials. We will add staff and increase service levels as public health guidance allows.

Questions?

Email rock@brown.edu with questions. If you have a question about special collections, email hay@brown.edu.